YOUR FREQUENTLY ASKED QUESTIONS

Why does Bonita Calavera only publish on Amazon?

Amazon is the best way to reach people all over the world without borders and distribution issues. That's why we've chosen this platform as our primary means of distribution. However, as Bonita Calavera grows in the near future, we will expand our offerings to other print-on-demand distribution platforms.

In which other languages can I buy your books?

Currently, our books are available only in Spanish and English, but we may expand the number of languages offered in the future.

Why can't I find your books on Amazon Mexico, even though you publish in Spanish?

Although we would love to publish in Mexico, their tax laws prevent us from doing so since we do not have a physical office there. The only way to access our books in Spanish from Mexico is to purchase them through the Amazon Spain store, which comes with the drawback of higher shipping costs.

Can I write to you to make suggestions that I think are important about Bonita Calavera?

Absolutely! We always appreciate constructive criticism so we can keep providing the best service to our customers.

Why is it important to leave reviews of your books on Amazon?

One of the indicators Amazon uses to measure a book’s relevance on its platform is positive reviews. If a book has few reviews, Amazon will hide it, and the content won’t reach those who might enjoy it. Additionally, leaving a completely honest review is important for both platforms and publishers. Reviews help customers make well-informed purchases, thus enhancing their experience with the platform. For publishers, they assist us in improving and recognizing mistakes that we might not otherwise address. Honest reviews, whether positive or negative, help everyone involved in the publication and dissemination of a book improve, and they also assist other customers in making more informed purchases.

Why does Bonita Calavera only use print-on-demand platforms?

Print on demand is a cost-effective way to reach the widest audience. Traditional publishing has several drawbacks, including dependence on other platforms for distribution that serve as intermediaries, raising book prices, and limiting customer access to specific geographic locations. Print on demand enables prompt and effective customer service because, while traditional distributors manage the transportation of books, they do not address damage occurring during transport and do not permit returns, which negatively impacts the customer's experience.

How can I contact you?

If you have purchased our books in English and have any questions, please feel free to email us at contacto@bonitacalavera.es or access the contact section located in the main menu at the top of the page, just below our logo.

What can I do if I forget my Download Zone password?

If you have lost or forgotten your password, just scroll down to the bottom of the page and look for the orange button that says “Recover your password.” We will resend your password so you can regain access to all the free content on the website.